CallTower Wins 2025 BIG Awards for Business for Operator Connect for Microsoft Teams

CallTower, a global leader in unified communications and contact center solutions, has announced that its **Operator Connect for Microsoft Teams** solution has been named a winner in the **2025 BIG Awards for Business**, presented by the Business Intelligence Group. This prestigious award highlights products and organizations that demonstrate **innovation, measurable business impact, and excellence in execution** across industries. CallTower’s Operator Connect for Microsoft Teams was recognized for its ability to simplify and accelerate global voice enablement by offering enterprises a seamless, scalable, and resilient solution for integrating voice services directly into Microsoft Teams. By combining direct, redundant global connections to Microsoft, premium support, and advanced automation tools, the solution delivers a voice experience designed for speed, reliability, and operational simplicity. The platform further enhances Microsoft Teams with integrations for AI-powered contact center technologies—including Five9, Genesys, Cisco Webex Contact Center, and Zoom—alongside features such as one‑click failover, compliance recording, SMS/MMS texting, advanced analytics, and seamless CRM connectivity, cementing CallTower’s position as a global communications innovator.  CallTower’s Chief Revenue Officer, William Rubio, emphasized the company’s commitment to supporting organizations worldwide and praised the award as recognition of the team’s ongoing dedication to customer success. #CallTower #BIGAwards2025 #MicrosoftTeams #UnifiedCommunications #SlimScan #GrowthStocks #CANSLIM